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Club Rankings™

Complete user manual — leaderboards, confirmations, and admin tools

Product

Club Rankings™ (standalone or included in CCM)

Operator

StoufferAI

Version

September 27, 2026

PDF

/docs/club-rankings-user-manual.pdf

Standings on your phone: download the free Club Rankings app. It shows standings, session results, and league play. It does not book courts. Full Club Court Manager communities can also open Rankings from the Club Court Manager app menu (that opens the website already signed in) — see CCM manual §1.6.

Club Rankings — App Store: https://apps.apple.com/us/app/club-rankings/id6816728971 · Google Play: https://play.google.com/store/apps/details?id=com.stoufferai.clubrankings

Table of contents

1. Overview & concepts
2. Mobile apps
3. Part 1 — Members
4. Part 2 — Administrators
5. Part 3 — Settings reference
6. Part 4 — CSV import
7. Part 5 — Event registration
8. Part 6 — Seasonal Standings captains
9. Part 7 — Upgrade to full CCM
10. Part 8 — Training
11. Part 9 — Seasonal Standings playbook

1. Overview & concepts

What Club Rankings is

Club Rankings is a club-scoped engagement and seeding system. Standings are valid only inside your club, per sport — not a global rating like DUPR or UTR.

• Each sport (Pickleball, Tennis, Bocce, etc.) has its own leaderboard.
• Players start at zero; rankings update after completed sessions only.
• Public points combine performance, participation, volunteer work, and sportsmanship.
• A hidden skill index helps with seeding and partner assignment — members never see it.

Have a question? Get a fast, accurate response. Use Ask in the header on your Club Court Manager or Club Rankings site. Answers come from these product manuals — not your club’s local rules. When a section has a screenshot, Ask links to that picture. Under the answer, Open Instruction Manual opens these steps. For hours, fees, or guest policy, ask a club administrator.

Event types

What each option is, how finish order is decided, and how to set it up → Ranking options. Pairing detail → Seasonal Standings Playbook §4.4.

Sport-specific presets apply when rankings are first enabled for a section (e.g. Pickleball vs Tennis weights).

Mobile apps

Members use standings in two places:

• Club Rankings app (iPhone and Android) — standings, session results, and league play only. Search for your community by name or invitation code, then sign in with password, email link, or text code. This app does not book courts and does not create a new community.
• Club Court Manager app — court and room booking. The ☰ menu opens Club Rankings on the website already signed in. Use this when your community has full Club Court Manager.

New communities start on the web at clubcourtmanager.com/start. After the community exists, members install the app.

iPhone: https://apps.apple.com/us/app/club-rankings/id6816728971
Android: https://play.google.com/store/apps/details?id=com.stoufferai.clubrankings

Reviewers and members sign in with Password after searching for the community (for example VeronaWalk). Email link and text code also work when the club has them enabled.

Ranking options

These are the four session formats. Performance weights stay on unless a captain or admin removes them.

• King of the Court — Winners stay on their court and play every round. Losers go to the back of the bench and the next challengers come off the front, so everyone else still gets on. Random mix keeps the winners and splits them onto new partners. Finish order is most wins, then fewest losses, then point differential. Ties are not allowed. Set up: Club Play → open the weekly group → Run this week → King of the Court, courts, optional max players → Create session → Start live. A round limit stops auto-advancing. Partners can be fixed, manual, or random mix.
• Round robin — The full circle is built at Start live. Each pair meets at most once, and games played stay the same or within one. Finish order is most wins, then fewest losses, then point differential. Ties are allowed. Set up: Club Play → open the weekly group → Run this week → Round robin, courts, optional max players → Create session → Start live. A round limit is how many rounds are scheduled. Partners can be fixed, manual, or random mix.
• Ladder — Court 1 is #1 vs #2 and court 2 is #3 vs #4. A lower rank who wins swaps with that opponent. A loss on the lowest court drops that team to the end of the bench and the next waiting team steps on, so higher ranks play more and the bench still gets on. Tonight’s finish order is the final ladder order, not wins or point differential. After Complete session, leaderboard points still use the usual performance blend (win %, that ladder placement, point differential, opponent and partner strength, optional age) unless those weights are removed. Ties are not allowed. Random mix is not available. Set up: Club Play → open the weekly group → Run this week → Ladder, courts, optional max players → Create session → Start live. A round limit stops auto-advancing. Partners are fixed or manual only.
• Swiss — Each round gives the bye to whoever has already played more, so everyone stays within one game, then pairs that group by tonight’s record. Mixed random mix stays man + woman. Finish order is most wins, then fewest losses, then point differential. Ties are not allowed. Set up: Club Play → open the weekly group → Run this week → Swiss, courts, optional max players → Create session → Start live. A round limit stops auto-advancing. Partners can be fixed, manual, or random mix.

Completing the session turns that finish order into performance points on the seasonal standings leaderboard. The six performance weights stay on unless a captain or admin checks Remove all performance weights and confirms. Champion bonus, participation bonus, and volunteer points are separate and stay as set. Setup detail: Captain manual §4.5.1 and Playbook §4.4.

Weekly play, Club Play, and Seasonal Standings

Related pieces inside Club Rankings (see also who does what):

• Weekly play group — a repeating League block (name, time, courts, one captain), such as Men's Doubles on Saturdays.
• Club Play — the hub at /club-play and one dated night for that group: member signup, live courts, game-by-game scores.
• Seasonal Standings — optional season total (e.g. Women's Doubles 3.5+ for six months). Standings appear on the Seasonal Standings tab only when a group or night is linked.
• Sessions — browse completed results (including finished Club Plays) on the Sessions tab.

Handoff: Admin opens Club Play → Weekly play → Create or modify a block (Admin → Schedule, League already selected — not Sections), creates a new League block or chooses Modify on a posted series, and assigns a captain → captain turns on formats and runs each Club Play → members sign up and play → captain completes scoring → everyone reads Sessions, and Seasonal Standings when a season is linked.

Seasonal Standings are a club-scoped season within one sport — often six months with eligibility rules. Admins create them when they want a season total, assign captains to enter results, and may link event registration pages so sign-ups respect eligibility.

• Seasonal Standings results can count toward the club-wide leaderboard (admin configurable).
• Built-in templates speed up creation — men's, women's, and mixed singles and doubles at rated bands (up to 3.0, 3.25+, 3.5+).

Archived seasonal standings stay in history but disappear from public pick lists. For the full signup → scores → results workflow, see the Seasonal Standings Playbook (PDF).

Rankings wallet (QR + 4-digit confirm code)

Each ranked player receives a personal rankings wallet when they join a sport roster or register for a linked event:

• Wallet QR — opens /rankings-wallet to confirm session scores (scan at courtside).
• 4-digit confirm code — backup if the card is lost or the camera fails. Used only to confirm or dispute submitted scores — not for sign-in.

View your QR and re-print from My ranking. Admins can Regenerate wallet QR + 4-digit code on the member profile if a card is lost.

Confirmation workflow

When a member submits session results, every participant must confirm (or dispute) before standings update — unless your admin sets majority rule. Admins can also enter results directly (no confirmation needed).

1. Submitter logs the session and players.
2. Other players confirm by: wallet QR, 4-digit code (/rankings-wallet or Confirm tab), personal link (email), or the signed-in Confirm tab.
3. When confirmations are complete, rankings recalculate automatically.
4. Disputes appear in Admin → Review for a final decision.

Where to open it

On your community site: /rankings. If your admin set visibility to Public, anyone can view the Leaderboard tab without signing in. All other tabs — Sessions, Seasonal Standings, club stats, My ranking, submit, and confirm — require sign-in. Tenant admins see Admin and Captain tabs, plus site nav Club Play and an Admin-page Club Play link next to Club Rankings.

Anyone interested in Club Rankings can open shared Training (fictional players only) from clubcourtmanager.com/platform/rankings or https://your-sports-club.clubcourtmanager.com/rankings-scenario. Choose Member, Captain, or Administrator on the welcome screen — see Part 8.

Part 1 — Members

Screenshots below were captured from the shared demo sandbox (sample data; resets hourly). Your community's branding and standings will differ.

1.1 Leaderboard tab

• Choose your sport from the dropdown.
• View All time or Rolling window (months set by admin).
• Columns show rank, name, total points, category breakdown (performance, participation, volunteer, sportsmanship), W–L–T, and events played.
• If your admin set visibility to Public, anyone can view the leaderboard without signing in; otherwise sign-in is required.
• Players below the minimum event count may not appear until they qualify.

1.2 Sessions tab

Browse completed club sessions for the selected sport (including Club Play nights). Click a row to see per-player scores for that session.

1.3 Seasonal Standings tab

View standings for an active seasonal standings — choose your sport, open the Seasonal Standings tab, and pick a league from the dropdown. If none is listed, your admin has not created one yet. See the playbook View results section for a full walkthrough.

1.4 Club stats tab

Community-wide stats: active players, sessions played, top performers, recent activity — useful for board reports.

1.5 My ranking tab

When your admin enables club rating for this sport, you may see two numbers on the same 1.0–5.5 scale:

• Self-reported — what you entered at signup or on Profile
• Club rating — adjusted from ranked sessions at this club (not an official DUPR or UTR rating)

Recent sessions may show a club rating change (e.g. +0.04) alongside performance point changes.

Your personal summary: total points with a full category breakdown (performance, participation, volunteer, sportsmanship), wins/losses, streaks, achievements earned, and your last 20 completed sessions (click any session for per-player scores). Also shows your rankings wallet QR and reminds you to keep your 4-digit confirm code (shown once when issued). You can opt to hide your profile from the leaderboard with the privacy checkbox.

1.6 Submit results tab

1. Enter event name and date.
2. Choose event type (round robin, king of the court, ladder, Swiss).
3. Add a row for every player who participated (including yourself).
4. Enter wins, losses, ties, points for/against, and placement as applicable.
5. Click Submit for confirmation.
6. Share personal confirm links with other players (shown after submit).

1.7 Confirm tab

Sessions waiting for your confirmation appear here when signed in. You can also:

• Enter your 4-digit confirm code in the quick-confirm box (same code as on your wallet card).
• Open /rankings-wallet on a courtside tablet — choose sport, enter code, confirm without full sign-in.
• Scan your wallet QR — then enter your 4-digit code on that page.

For each session you can:

• Confirm — agree the results are correct; standings update when all required confirmations are in.
• Dispute — flag for admin review with a short reason.

A badge on the Confirm tab shows how many items need your attention.

1.8 Achievements & bonuses

• Fast-confirm bonus — extra points if you confirm within the admin-set window (e.g. 48 hours).
• Volunteer bonus — admins mark Vol when entering results for members who helped set up or score.
• Champion / placement bonuses — configured per sport in admin settings.

1.9 Privacy

Admins set leaderboard visibility per sport under Admin → Settings:

• Members only (default) — sign-in required to view any part of Club Rankings.
• Public — anyone with the link can view the read-only Leaderboard tab without signing in; Sessions, submit, and other tabs still require sign-in.

Individual members can also check Hide my profile from the public leaderboard on the My ranking tab — others won't see you on the board (you still see yourself).

Part 2 — Administrators

Open Club Rankings and select the Admin tab (visible only to tenant admins).

2.1 Enter results

Direct entry — no member confirmation required. Use for league nights when the chair enters official results.

• Event name, date, type (round robin, king of the court, ladder, or swiss), and optional weight multiplier.
• One row per player — search roster by name.
• Check Vol for volunteers.
• Save & recalculate updates the leaderboard immediately.
• Recent ranked sessions — click to view or edit past events.

2.2 Import CSV

Bring history on day one without manual entry.

• Roster import — add members to a sport from spreadsheet.
• Results import — bulk import past sessions and scores.

Download templates from the Import tab:

• /templates/rankings-roster-import-template.csv
• /templates/rankings-results-import-template.csv

Preview before import; fix errors shown in the preview panel.

2.3 Review submissions

Pending member submissions and disputes. Admins can approve, edit, or reject. Approved sessions recalculate rankings.

2.4 Ranking settings

Per sport — tune how points are calculated (see Part 3). Changes apply on next recalculation. Before changing live weights, use Training as Administrator (Part 8) to preview effects with fictional players.

2.5 Seasonal Standings

Admin → Seasonal Standings panel — create and manage season-style leagues.

• Templates — start from presets grouped by men's, women's, and mixed (rated singles and doubles bands) or build custom.
• Eligibility — gender, singles/doubles, rating min/max, season dates.
• Rename — click seasonal standings in the list, edit Name, then Save name. Captains, Club Play, and standings stay on that league. Typing a name in the create form adds a new seasonal standings; it does not replace an existing one.
• Captains — search roster by name and assign seasonal standings captains here, or from Admin → Members → Seasonal Standings captains (see Part 6).
• Archive / reactivate — end a season without deleting history.
• Delete permanently — tenant admins only. Removes the seasonal standings name and its Club Play sessions after you type the name to confirm. Prefer archive when you want to keep history.
• Show archived — toggle to view past seasonal standings in the admin list.

2.6 Standalone vs full CCM

Rankings-only tenants see court booking hidden; roster and import still available. Full CCM tenants also book courts, run event registration (Part 5), and may log ranking sessions from the admin schedule — when a schedule block has an event registration page, its Log rankings button opens the Events participants flow so results are scored in one place.

Part 3 — Settings reference

Part 4 — CSV import tips

• Use the provided templates — column headers must match.
• Roster rows need at least name + email (or member number if already in system).
• Before first invite, full CCM admins confirm Member profile rules in Admin → Members (email, skill rating, photo ID, and other required fields).
• Results rows need event date, type, and per-player stats.
• Import roster before results if players are not yet on the sport roster.
• Large imports: preview first; fix row errors before running import.

Full CCM admins can also import members via Admin → Members (CourtReserve-style CSV) — that populates sign-in accounts; use Rankings Import for historical scores.

Part 5 — Event registration

Full CCM communities (and rankings-only tenants with events enabled) can run public registration pages from Admin → Events.

5.1 Create an event

1. Admin → Events → create event with title, date, sport, capacity, and registration deadline.
2. Optionally link a seasonal standings — registrations check eligibility (gender, rating, format).
3. Publish and share the registration URL (/event?code=…) or QR code.

5.2 Member registration

Members sign in, open the event link, and click Register. If they do not meet seasonal standings eligibility, the page explains why registration is blocked. The event page shows the linked seasonal standings name and rules when applicable.

5.3 Enter results from the roster

After the event, open the event in Admin → Events → Enter rankings from roster. Players who registered are pre-filled; enter wins, losses, points, and placement, then save. Standings update for the linked seasonal standings and the club-wide board.

Part 6 — Seasonal Standings captains

Seasonal Standings captains are members assigned to enter official results for one or more seasonal standings — without full admin rights.

• Assign from Rankings → Admin → Seasonal Standings → select seasonal standings → search member, or from Admin → Members → Seasonal Standings captains (pick the seasonal standings, then search a name). Selecting a name assigns immediately. This does not grant site admin.
• Captains see a Captain tab in Club Rankings for their assigned seasonal standings. Tenant admins also see the Captain tab (all active seasonal standings) even when they are not assigned as captains.

Captains can:

• Enter session results for assigned seasonal standings (no member confirmation required).
• Edit seasonal standings description and optional custom scoring weights.
• Create additional seasonal standings from the Captain tab (after admin assigns them to at least one seasonal standings).
• Run Club Play sessions — live registration, courts, game-by-game scores, and automatic standings update.

Captains cannot:

• Bootstrap the club's first seasonal standings — admin creates and assigns initial captains.
• Change name, season dates, or eligibility on an existing seasonal standings — ask admin to click the league and Save name (or edit dates/eligibility). Creating a new seasonal standings does not rename the old one.
• Assign or remove other captains, archive seasonal standings, CSV import, or dispute review.

Distribute the dedicated Seasonal Standings Captain User Manual (PDF) to volunteers in this role.

6.1 Club Play (members & captains)

Club Play (/club-play) is one dated play event inside seasonal standings (day or evening) — captains and tenant admins create it and enter live court scores (phone or desktop); members sign up via the shared link and watch scores (they do not enter or peer-confirm games during the night). Open it from site nav Club Play, Rankings → Captain → Run Club Play, or Admin → Club Play. At Start live, optionally set Number of rounds (blank = round-robin default length, or unlimited king of the court / ladder / Swiss until End session). If a checked-in player has to leave, click Replace, search the sport roster, and pick who takes the spot. Scored games stay with the player who left. The new member takes unscored courts for the rest of the night, including later rounds. Someone already in the session cannot take the spot. Ending the session records both. After completion, game-by-game scores appear on the Sessions tab. For casual play without Club Play, members use Submit results (§1.6) with peer confirm instead. Roles: who does what. Detail: Seasonal Standings Playbook §4; Captain manual.

Pairing vs scoring

Live pairings (who plays whom) are driven by format, court count, signup order, partner mode, game scores, and (for ladder and Swiss round 1) Seasonal Standings seed — not by weight sliders, age handicap, or skill rating. Scoring weights apply when a session is completed: each player gets a weighted performance score that feeds seasonal standings and club-wide standings. Session placement for king of the court, round robin, and Swiss uses wins, then point differential, then a weighted tiebreaker (same weights as your club, excluding placement). Ladder sessions use final ladder order for placement. How each format matches players: Playbook §4.4. Placement detail: Playbook §4.5.

Part 7 — Full Court Manager (optional)

Standalone Club Rankings does not include an in-app upgrade wizard. To add court booking later, contact support@stoufferai.com — your tenant, members, and ranking history can be moved to full Club Court Manager without starting over.

Billing (standalone)

$19/month includes 150 active members. 14-day free trial at clubcourtmanager.com/start?product=rankings. Manage subscription in Admin → Billing. Full CCM uses the court-based plan ($40 up to 6 courts, +$5 each additional, unlimited members).

Part 8 — Training

Training is a shared practice environment for Club Rankings on the demo host. It uses fictional players and sessions only — nothing is saved to your club and your real roster is never touched. No sign-in is required. Training does not include court booking; the full CCM demo (courts + rooms) is a separate entry at /login.

8.1 How to open Training

Training runs at one shared URL (not on each community's own domain):

• Direct link: https://your-sports-club.clubcourtmanager.com/rankings-scenario
• From Club Court Manager: clubcourtmanager.com/platform/rankings → Try Training
• Direct URL: https://your-sports-club.clubcourtmanager.com/rankings-scenario

If you bookmarked /rankings-scenario on your own club site, you are redirected to the shared Training URL automatically. CCM's full court-booking demo remains at …/login?fresh=1.

8.2 Choose your role

The welcome screen asks you to pick one perspective. You can switch roles anytime from the banner at the top (Training as Member / Captain / Administrator). Each role shows only what that role can do on a real club.

To see admin-only tools (club-wide weight sliders), exit Training and choose Administrator on the welcome screen. Captains do not get the Settings tab in Training.

8.3 Member Training

• My Rankings — read-only fictional leaderboard (what members see day to day)
• Sessions — browse completed fictional league nights; standings come from captain/admin result entry
• Notifications — preview booking confirmations, reminders, and SMS codes (popups only; nothing is sent)
• Club Play — sign up as a player and practice entering scores on a live practice court (no host controls). Training only — on a real Club Play night, members watch scores; captains enter them.

8.4 Captain Training

Captains practice volunteer chair workflows:

• Club Play practice — full host flow with 24 fictional players (signup, Start live, scores, Complete session, Reset)
• Enter session results — sample form showing how official seasonal standings results update standings (practice save only)

Club-wide weight sliders (Admin → Settings) are not included in the Captain view. Switch to Administrator on the welcome screen to preview those.

8.5 Administrator Training

Administrators get both Settings and Club Play practice tabs. Settings includes all club-wide weight sliders — win %, placement, point diff, opponent/partner strength, optional age handicap (weight, baseline, spread), participation bonus, weekly caps, and more. Remove all performance weights is unchecked by default. Checking it asks you to confirm, then sets those six weights to 0 in the practice lab. Nothing is saved to a club.

The Weight Lab on Settings shows component math for 8 fixed players in one fictional session (win %, placement, point diff, opponent/partner strength, age). Move the sliders and watch Score and Adj update instantly so you can see why a weight mattered. Season compare boards below the lab still show multi-session standings for the selected scenario.

8.6 Scenario presets (Administrator)

Use the Scenario dropdown to load teaching presets. Each preset loads sample sessions and recommended starting weights for that format or sport:

Fictional players appear in every scenario preset for the Settings tab (four core characters). Club Play practice uses a separate pool of 24 fictional players.

8.7 Adjust settings and compare (Administrator)

1. Pick a scenario from the dropdown.
2. Review the default leaderboard (left column) loaded from the preset weights.
3. Change weight sliders — win %, placement, point diff, opponent/partner strength, optional age handicap (baseline + spread), bonuses, etc.
4. Watch the custom leaderboard (right column) recalculate instantly.
5. Rows highlighted in yellow moved up or down vs the default — easy to see who gains or loses.
6. Hover the ? icon beside each setting label for a short explanation.

8.8 Club Play practice (Captain & Administrator host; Member participant)

Walk through a full fictional session with 24 players (alternating men and women for mixed-doubles practice). Captains and administrators run the host flow:

1. Click player names to simulate signups, or use Sign up all (selects everyone up to max cap).
2. Choose format (King of the Court, round robin, ladder, or Swiss), match size, courts (up to 6), optional number of rounds at Start live, and optional max players. Blank rounds = round-robin default length from player/team count; king of the court, ladder, and Swiss keep auto-advancing until you end the session.
3. Match size options:
   • Singles — two players per side
   • Doubles — fixed partners — auto-pair in signup order (1+2, 3+4…) at Start live
   • Doubles — manual pairs — drag or click players into teams before Start live
   • Doubles — random mix — new partner each round; with equal M/F signup, partners are always one man + one woman (not available with ladder)
4. How formats match players in practice:
   • King of the court — winners stay every round and play more; the bench rotates. Random mix splits those winners onto new partners.
   • Round robin — full circle at Start live; each pair at most once; games even or within one
   • Ladder — higher ranks play more; upsets swap places; a loss on the lowest court brings the next waiting team on
   • Swiss — games even or within one, then re-pair by tonight's wins / point differential; mixed random mix stays man + woman
5. Click Start live play — only signed-up players are checked in (at least two required; random mix doubles needs at least four).
6. Enter scores for each court and click Save score — for King of the Court, ladder, or Swiss, the next round starts automatically when every court in the round is scored.
7. Click Complete session to see game-by-game scores, session totals (with Perf performance score), tiebreaker footnotes when applicable, and a before/after standings preview for the selected scenario.
8. Nothing is saved — use Reset practice to start over.

Members in Training can sign up and enter scores on a pre-started live round but cannot start, complete, or reset sessions. That participant score entry is for practice in the sandbox only — it does not match a real Club Play night, where only the captain or admin enters scores.

Full format guide (choice + pairing method for each option) → Seasonal Standings Playbook §4.4.

8.9 Apply to live rankings (Administrator)

When you are satisfied with weights in Training (Administrator role):

1. Return to Club Rankings → Admin → Settings for the sport you manage on your real club site.
2. Enter the same values (or close approximations) in the live settings form.
3. Click Save settings — the real leaderboard recalculates from completed sessions.

Seasonal Standings captains who use custom seasonal standings weights should ask an admin to preview club-wide weight behavior in Training (Administrator role), then apply overrides on the Captain tab for their seasonal standings only.

Part 9 — Seasonal Standings playbook

The Seasonal Standings Playbook is the canonical end-to-end guide for members, captains, and admins — sign up for Club Play, post scores (live or manual), and view Seasonal Standings. Download the PDF to share at league kickoff.

Support

Email support@stoufferai.com · Product page: clubcourtmanager.com/platform/rankings

Club Rankings™ · Document version September 14, 2026